Forum Discussion

desertdweller's avatar
desertdweller
New Contributor
2 years ago

Data speed has changed DRAMATICALLY!

11/2019, download speed at 849 Mbps

Today, download speed at 25 Mbps. 

Equipment same/similar.  Already did hard reset on modem.  Wired connection.  WHAT IS GOING ON!!!

3 Replies

  • Bruce's avatar
    Bruce
    Honored Contributor III

    What's the make and model of your same equipment?  Can you upload an image of the signal levels of your modem?  Have you done speed tests directly wired to the modem?

    • desertdweller's avatar
      desertdweller
      New Contributor

      alcatel lucent is brand of modem (mounted on wall by tech when they installed fiber). 

      link to data speeds, all with wired connection.  (same equipment)

      https://ibb.co/FbvQtzJ

      • Bruce's avatar
        Bruce
        Honored Contributor III

        Something is overloaded somewhere.  Perhaps a few trace routes.