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CatsJam's avatar
CatsJam
New Contributor
7 years ago

Daily SYNC Timing Synchronization failures and dropped internet connection

Since moving into our new house in June 2018, we continue to lose internet connection regularly.  It happens usually once a day, but sometimes multiple times a day.  Each time it is accompanied by th...
Becky's avatar
Becky
Moderator
7 years ago
Hi CatsJam, if you bypass the router temporarily and connect a device directly to the modem with an ethernet cord, do the disconnects continue? Don't forget to reset the modem after changing the connections. -Becky, Cox Support Forums Moderator
  • lupette's avatar
    lupette
    New Contributor
    7 years ago

    Who has ethernet?