Daily signal degradations at night
It might sound weird, but since it started getting colder in Las Vegas, NV my internet quality has been dropping to where it is unreliable while gaming. It is also getting bad enough to where it is ...
Forum Discussion
@Darknecros
Signal levels definitely or out of spec. When running your test are you hardwired to the modem or router? Also when you check the coax connection did you notice an amp?
Jonathan J
Cox Moderator
Signal levels definitely or out of spec. When running your test are you hardwired to the modem or router? Also when you check the coax connection did you notice an amp?
Jonathan J
Cox Moderator
I use a router, but modem is hardwired to the router and router is hardwired to PC. I do not notice any amps on the line in any places, just a section on the outside where the grounding wire is, and the filter that is in place due to me having contour service as well. I will not attempt to remove that since the filter is Cox’s. In fact I think there is some sort of attenuator on the line because I did try to remove that when troubleshooting along with the splitters, but with that part removed, my SNR levels did not change, but my downstream power levels shot up out of this world to 19 point something which I know would be super DUPER out of spec, so I had to leave that on there.
- @Darknecros
Sounds like you cover all the basic and some we may need to schedule a technician out. Please email your full-service address and name to cox.help@cox.com so we can check the signal levels from our end and schedule a tech out if needed.
Jonathan J
Cox Moderator
