Forum Discussion
Update. It is 11-days in a row now that I have experienced an Internet outage or multiple Internet outages. I am also now experiencing TV outages in the evenings.
For the first 8-days, the outage occurred at approximately 7:10am.
For the last 3-days, the outage has occurred at approximately 10:30am. I am also experiencing outages in the afternoons and evenings for the past 3-days, so things are getting worse, not better.
I've called Cox at least 7-times now, and I also e-mailed them. They always say they are aware of the problem and their engineers are working on it.
The latest message on the Cox phone app says that high Internet traffic due to Covid-19 is causing the speed and connectivity issues. This does not make any sense. People have been working from home for over 1-year now due to Covid-19, and just now they are having problems?
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