Forum Discussion
WiderMouthOpen
Esteemed Contributor
morello159 wrote:had to reset my modem to log into it
Is this normal for your network? I assume you have to bypass your router to access the modem's UI? Or are you having to reset the modem with the router attached to access it? If the later, it seems the modem itself is freezing up and wonder if it could be a modem hardware/firmware issue.
morello159
11 months agoNew Contributor
Had to do a factory reset because I couldn’t remember what I changed the password to 🤪 usually a regular power cycle is what gets the internet back, or if I wait long enough sometimes it comes back on its own.
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