Daily Internet Issues!
We have had horrible Internet service from Cox. Recently upgraded to the 1GB go faster (whatever it is called) with unlimited data under a promo Cox was having. Since then I can count on no internet - or spotty internet with freezing live streams and/or complete drops in service DAILY for about a month or so since the upgrade. I verified my modem is listed by Cox as a supported device for their service & this plan. Speed Tests when it is working have never shown above 70mbps - usually it’s more in the low to mid sixties. I have rebooted & reset everything! My modem, my router & my extender. I can barely get a signal standing in front of the router. All WiFi components work but cannot connect to the internet when my modem is showing all is well. Cox of course shows no problems in my area but a couple of times I’ve spotted a cox van doing something a street or so away….once even in my neighborhood. Any ideas on how to fix this? I’m at a complete loss and beyond frustrated! One glance at these forums and the consistently high percentage of internet service complaints regarding Cox internet on Download Detector has me wondering if I would keep what’s left of my sanity trying to trouble shoot this (if you e ever tried to deal with Cox technical support or customer service you know what I mean) or if I’m better off canceling service all together & going with another company that does fiber connected internet? It would seem that is what multiple households in my area have been switching too….might be worth it in the long run?
