Crowdsourcing cox outages
1. Cox is not forthcoming about the extent of these problems. I’ll I’m told is a ‘node’ keeps going out.
2. Let’s coordinate. If you have a problem with your Wi-Fi in Tucson, reply yes with your zi...
Forum Discussion
I’m not sure I’m ready for in person yet either. That part wasn’t so serious . Btw, call cox and ask them to reimburse for all outages. I saved over 100 dollars with the credits.
Who do we call to get these credits?? It's been a daily thing for us too! Very frustrating, especially when you pay over $100 a month.
- Hi Laughingcoconut,
Our Toll-free number is 1-800-234-3993. You may also reach out to us through Live Online Chat: www.cox.com/.../contactus.html or by contacting us through Twitter @coxhelp, or Facebook private messaging. You may also email us at cox.help@cox.com
Thank you for being patient and thank you for being a valued customer. I appreciate your loyalty and again thank you for choosing Cox.
Mike J.
Cox Support Forums Moderator
