this is getting pretty annoying I got technicians to come over to my place they say that the node that is providing internet to people around everywhere here is over populated but its been 2-3 months...
indeed and ofc they wont do nothng because it costs them money to fix such things but when it comes to us asking for a technician to come check why we have such problems they hit us with the $75 charge boy what a scam. if the node that is providing internet for everyone is over populated why we have to pay so much
it's really sad because I could understand if my speed was 250mbps or somewhere around that but as you saw on my test i had 1 download and sometimes is even worse tbh everything is money with this company. they for sure throttle customers internet. and when i contact them what do i get ? "we are sending a signal to your router" this isnt only me by the way my front neighbor we play same games and we both lag at the same exact time. really sad and dissapointed.
I tried checking from this end however I'm having trouble reaching the modem. It may be best to see about scheduling a technician to come troubleshoot further. Feel free to email us at email@example.com and reference this thread for further assistance getting that setup.