Forum Discussion

tsanat's avatar
New Contributor
3 years ago

cox wifi app and other apps not working on android devices

 so we moved into new construction home, moved my cox service to new address, kept the panorama router, Since new home serviced bu fiber, had new modem/ONT device installed.

Now on allour android devices apps dont work, cox wifi app takes forever to load  if at all.

2 tech visits, new router and still same issues some apps wont work. WHile the only iphone in the  house works just fine

3 Replies

  • @tsanat

    Are you able to access your account on or the cox app?

    Jonathan J
    Cox Moderator

    • tsanat's avatar
      New Contributor

      when i access the panoramic settings on the web browser, my android devices are listed as notonline ( yes they are) connection point:  N?A Offline, connection type unknown