Same problem here since they switched to this new webmail. Called Cox twice, same old mumbo jumbo from them. I asked them if they use webmail from the webpage, they will not answer that question. I believe they have outsourced the webmail, also it's on a cheap shared server (that's why it's slow). Also having a big problem with spam. I've had my email address for 20 years and never had a problem until this new webmail. Used to you could turn on the spamblock at Cox and the server would block it. That is no longer available. I was told by Cox to go to webmail and mark it as spam manually, useless, still getting the same spam. I feel Cox does not really care at all, and I'm tired of being told to clear cookies, reset modem, whatever. The webmail is slow. PERIOD ! ...While I'm at it, if Cox thinks I'm going top pay $120/month for Gigablast they are nuts !