Cox Voice Tools
Cox Voice Tools is having issues, and I cannot log in. Does anyone know what is wrong with the site?
Forum Discussion
When I log in, the website keeps looping as if it's logging in but not logging in. I can sign into my account with no problem with bill pay etc. I turned off my VPN, and the site still loops when logging in.
Clear your cached files and cookies, make sure you are using your PRIMARY account to login, if you are using a secondary, or child ID, it won't work, and may do some strange things.
- Hi TRoss68, I apologize for the frustration and inconvenience you're experiencing with Voice Tools. I'm sure we can get this resolved for you! First, make sure you're using the URL https://voicetools.cox.com. And like Darkatt mentioned, be sure you're logging in with your Cox Primary User ID. If you're still unable to access Voice Tools after clearing cache, cookies, and relaunching your browser, please email my team at cox.help@cox.com. -Becky, Cox Support Forums Moderator
