Forum Discussion
Shaun_A
2 years agoModerator
Hello there. I am sorry for the service issues you are experiencing. We strive to ensure our service remains reliable and operates properly at all times for our customer's needs. Sometimes the modem or router needs to recognize activation at the new address. Can you send us an email to Cox.Help@cox.com with your full name and complete address? I would like to investigate this issue for you.
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