Cox service
Has anyone else noticed a shift on how Cox customer service has declined? I called in yesterday to inquire about why my bill went up and find out if there were any plans that would suit my needs. I t...
Forum Discussion
Hi Mary, thanks for sharing. We truly apologize for this experience. We understand that great Customer Service is very important and we strive to improve thanks to your feedback. Please feel free to email us at Cox.Help@cox.com, so that we can directly handle this issue.
Cox Support Forums Moderator
