Forum Discussion

james_moser's avatar
james_moser
New Contributor
5 years ago

COX Residential Internet in Las Vegas not reliable lately.

COX Residential Internet in Las Vegas has been unstable for weeks now since we first got a notice they were "upgrading" the network.  Before this the service was fairly reliable. Since then it has be...
Svintjvmes1990's avatar
Svintjvmes1990
New Contributor
5 years ago

James the same bs is happening in Phoenix literally all of June I had at least a six to eight hour outage once a week at minimum and Thais ENTIRE week M-F everyday for about $85 wages lost at least daily i wfh as well and I have exhausted all my vacation time and pto to cover these outages and get the same ** no answer response 

BenS1's avatar
BenS1
Former Moderator
5 years ago
Hi @Svintjvmes1990

I completely understand how frustrating it is to have outages and not have information on when relief will come. Please send us an email to cox.help@cox.com with your full address and reference this Forums post and we can take a look at what is going on in your area.



Ben S.
Cox Support Forums Moderator
  • shootist's avatar
    shootist
    New Contributor
    5 years ago

    ive been having the same problem. drops in and out all week. says i have ethernet but no internet.  called for help 3 times and they say i have a good connection. went out and bought a new modem for 350 bucks...same problem.