Forum Discussion

nolavirg's avatar
nolavirg
New Contributor II
3 years ago

Cox providing selective internet. I cannot access Amazon.com, eBay.com and other basic sites. Can’t connect a fire tv because it connects to Amazon. No one at Cox can fix it. Where is this being blocked?

I cannot access Amazon.com, eBay.com and other basic sites. Can’t connect a fire tv because it connects to Amazon. No one at Cox can fix it. Where is this being blocked? Wiz.com, Poshmark.com…it’s a long list of blocked sites.  But I can get to google and you tube.  Oh I also can’t get to Cox.com!

  • nolavirg's avatar
    nolavirg
    3 years ago

    Problem fixed by an amazing Cox tech named Vincent!

  • nolavirg's avatar
    nolavirg
    New Contributor II
    3 years ago

    Problem fixed by an amazing Cox tech named Vincent!

    • Bruce's avatar
      Bruce
      Honored Contributor III
      3 years ago

      What did the Amazing Vincent do to fix your issue?

    • Becky's avatar
      Becky
      Moderator
      3 years ago
      Hi Nolavirg, I'm glad to hear that Vincent was able to resolve the problem! -Becky, Cox Support Forums Moderator
  • MichaelJ's avatar
    MichaelJ
    Moderator
    3 years ago
    Hi Nolavirg,

    What are you using for a firewall or anti-virus program? Please check the settings to see what parameters are set up.

    Thank you,

    Mike J.
    Cox Support Forums Moderator
    • nolavirg's avatar
      nolavirg
      New Contributor II
      3 years ago

      I am using a Mac without any anti virus program.  I have checked firewalls.  I have the same problem on all computers.  And other peoples computers used on my network.  Even the Cox workmen tried and had the same issue.