Forum Discussion

overwhelming_an's avatar
overwhelming_an
New Contributor
2 years ago

Cox lost payment and I am having trouble getting help

I paid yet somehow it was lost and a month later we still haven't settled it. I had to get the payment disputed and to be charged a late fee for something I had nothing to do with is messed up. I sen...
Lost payment
Xpanther's avatar
Xpanther
New Contributor
2 years ago

Sorry for being nosy, but I'm curious as how they lost your payment? I thought that was a thing of the past, when we paid in cash, lol.

Nowadays, if someone claims they didn't get it, you dispute it with your bank/card issuer and they do the work for you.