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AZ_Engineer's avatar
AZ_Engineer
New Contributor
5 years ago

Cox Gigiblast never faster than 25MB Download. Always near 35MB Upload

I am connected via gig Ethernet to a gig switch.  The first week was 300MB or so, never close to gig.  Now a month later its never over 25MB.  Yes I've tried all the reboots and no it's not wifi (I'm wired) and no it's not firewall settings etc.  Same results with COX speed test and SPEEDTEST.com. 

If this is due to Covid traffic then tell people the network is overloaded.

speed test
  • DannyS's avatar
    DannyS
    Moderator
    5 years ago
    From what has been described this could be an issue with area noise affecting the data carriers. We may need to look into your account personally and we can definitely assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com. Provide us your name and the complete service address with a link to this thread so we can get started. -Dan