My email account keeps popping up with a sign in option and not downloading my emails. This happens on all my windows 10 computers. It happens 100x a day if not more. I have all the correct latest settings as put forth by cox but the problem still persists. This has been going one for over 1 year.
Same issue here. This has been happening for many years and Cox never fixes it and just throws out the usual & useless fixes, then blames Microsoft and Outlook. Everything will be working fine for months, then suddenly this issue pops up for weeks, no one does anything about it, then it mysteriously vanishes for a few months. Rinse & repeat a couple times a year.
Recent changes require that you update your email server settings on each device (i.e., computer, tablet, phone) used to access your email. Please visit www.cox.com/secureemail and click on the blue buttons labeled PC/MAC or PHONE/TABLET for instructions on how to access the server settings for the email client used on each device.
Tips:Make sure the Incoming mail server and Outgoing mail server fields do not contain east, west, or central.
If using POP:
Incoming Server: pop.cox.net
Incoming POP port: 995
Outgoing Server: smtp.cox.net
Outgoing Port: 465 with SSL enabled and authentication box checked; or 587 with TLS enabled
If using IMAP:
Incoming Server: imap.cox.net
Port number: 993 with SSL enabled and authentication checked, if available
Outgoing Server: smtp.cox.net
Check the Port number and use one of the following options:
Same for me here. I also have Outlook and cannot get email to operate properly. Has just happened in the past couple of weeks. Have been on the phone with Cox service and they have gone through the email settings as well as recreated my account and changing password, etc. Has been 2 phone calls and 3 internet chats with service, and no fix yet. It has temporarily been fixed, but happens again. Am getting request to enter password. Password is correct. Am not able to receive emails, and on occasion, not able to send either. But I do get the emails through Cox webmail as well through my cell phone. I concur with other users, please fix this Cox, I am in the process of finding another internet provider, as well as home phone and cable. Service has not been good.
