Forum Discussion

Disgruntled_co1's avatar
Disgruntled_co1
New Contributor
2 years ago

Cox email is not compatible with iphone's email program

The problem described in this post is still continuing.  Cox - it is time to be honest and warn all your cox email users that it is not compatible with an iphone. I had an iphone 8 that worked fine w...
CuriousJ's avatar
CuriousJ
Contributor
2 years ago

What problems are you having? I have a bunch of emails stuck in my Outbox - they won’t send. No rhyme or reason why… includes emails to myself at my Cox address! This only happens on my older iPad, not my iPhone 11 - both with current iOS. 

  • Darkatt's avatar
    Darkatt
    Honored Contributor
    2 years ago

    then follow the instructions I provided earlier, delete everything from the outbox, wait 6 hrs, delete the account from the email software, reboot the device, re-add the account, and then send a test message. 

      • Darkatt's avatar
        Darkatt
        Honored Contributor
        2 years ago

        Probably not, since they are using apple iPhone email software. 😞

    • Lovemylab's avatar
      Lovemylab
      Contributor III
      2 years ago

      Could they work around this by just using the browser on the iPhone and using the web version at outlook.live.com? I don't like it for composition, or scheduling meetings, but for reading and cleaning up SPAM it's fine and easy to bookmark.