Forum Discussion
Actually it's not COX that is incompatible, there is a bug in the Apple email program. If you google "apple iphone email problems", you get over 307 MILLION hits. Trust me, they are not ONLY cox. If there was a problem with the cox email system, it would have the same implications with EVERY email software package out there. Since they ALL work the same, and APPLE is the one having the issue, doesn't it make sense to discuss this with APPLE. BTW, I know what I am talking about, the bug came about when Apple made changes to the software YEARS ago, when I was beta testing for Apple. Myself and many others tried to tell apple about it, but their response was, "Not everyone is having the issue so it must be your device". Well here we are.. BTW, the FIX, is to delete the email ID off of the apple software on the phone, and then Re-Add it. then it will re-write the corrupted CFG file causing the issue, and it should start working again.
Again, since ALL email programs are supposed to access email servers in the same way, if ONE email program doesn't work, and others are working just fine, in my case, my android, my windows, my macbook, running outlook, and my ipad running SPARK email software, then guess what, it's apple's email program that **, and needs to be fixed. It won't happen till enough people contact apple and voice their displeasure with Apple's software. Also, when I worked for Cox, I helped at least a dozen people a week get their software on their iPhone working again, ensure it's setup as IMAP, delete the account completely off the phone, reboot the phone to clear the memory, then re-add the ID back into the client.
Blame the right people.
Wow, verification from a moderator. Good post!
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