Hi,
I apologize you are continuing to experience trouble with our service. I dont stream on Twitch but I do use my service daily while working from home so I can understand the importance of a reliable connection.Hi we do not limit speeds or throttle the connection when you reach the data plan. Slow speeds are normally caused by some type of signal interference or a bad connection. Please contact us privately so we can investigate further. our email address is cox.help@cox.com Please include your name full street address and a link to this forum post.
Greg
I have had a tech come out already about this. They said everything looks like it should be working fine but it clearly wasn't. So he cancelled the appointment. I have no idea what on earth could be interfering with my signal when I am using an ethernet cable.
All my frame drops are due to network. And the percentage slowly rises. BTW I am paying for 35MBPS upload rates, getting less than 5. Might as well have dial up. This has happened for months. This began about 1 month after I first started streaming. Now I am exhausted and have given up trying to make this work. I haven't done a stream in like a week+ and my buzz is falling off, i don't feel theres any point in me trying to even stream anymore because I just end up mad that im paying for service i dont actually get. I have went unlimited data, i've upgraded my speeds, and none of it is working. I bought a new modem even to be able to get gigabit internet.
