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JasonPW's avatar
JasonPW
New Contributor

Cox Communications WebMail - Can't Receive or Send Emails

I have this issue where I'm not receiving emails when I'm supposed to, and I'm worried that I can't send any either since when I try to send myself an email, it doesn't show up. I noticed this issue about a week ago now. Does anybody know what might be causing this?

e-mail problem
email

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  • JasonPW's avatar
    JasonPW
    New Contributor

    I should also add that my WebMail was working fine before this happened, and this issue just came up out of nowhere for me. I just want to know what's needed for this service to work properly.

    • EricaW's avatar
      EricaW
      Former Moderator
      Hi JasonPW,

      This is an odd occurrence. Do you have that email account set up in more than one program? Do you have the trouble sending from that address/receiving it when using the Cox site rather than an external mail program?

      Erica
      Cox Forums Support Moderator
      • JasonPW's avatar
        JasonPW
        New Contributor

        No, I only use Cox for receiving and sending emails