Cox Communications Survey
I received an email from Cox Communications offering an Amazon gift card for the completion of a survey. Is this legitimate? Here is the survey link information:
Cox Communications has commissio...
Forum Discussion
Cox wasted their money for a survey. Consumer Reports surveyed 176,000 subscribers last year and Cox is mediocre at best:
- Internet, TV, Phone Bundle Service: Cox ranked 12 of 19; percentile rank 33%
- Internet-Only Service: Cox ranked 16 of 33; percentile rank 38%
- TV Only Service: Cox ranked 16 of 25; percentile rank 38%
Agreed. It leans too much on being a corporation than concern for its customers. There is nothing in place for such in their customer service. A very dated model in a modern society, which of course compliments cable, itself, today.
Mediocre is a generous word with those failing numbers. If that was a report card, they would fail completely. Cox is kinda like a big mouth kid who hides behind his big brother while running his mouth. They are shielded from any consequences because they have no competition
