Continued Network outage starting March 17th
There have been nightly outages starting at 12:00am and lasting anywhere from 4 to 8 hours. Support has no information about the outages until after the outages end. They can not tell me if there w...
Forum Discussion
Hi@Saphilpott
I completely understand how frustrating it is to have outages and not have information on when relief will come. Please email us at cox.help@cox.com with your full name and address, and we can investigate these issues for you.
Ben S.
Cox Support Forums Moderator
I completely understand how frustrating it is to have outages and not have information on when relief will come. Please email us at cox.help@cox.com with your full name and address, and we can investigate these issues for you.
Ben S.
Cox Support Forums Moderator
As always the same inaccurate response to a valid complaint!
As always the same inaccurate response to a valid complaint!
Ben asked for your information so that he can research your outage. What was the inaccurate response?
The email response you sent me did not address the reason or cause for the extended outages or why I was not notified.
You replied to the wrong post. I didn't send you an email. I'm a Forum user.
