Forum Discussion
JohnnyM
4 years agoNew Contributor II
Go to dslreports.com and run a smoke ping for max days. Once you have the evidence, file an FCC complaint and someone from corporate will address your problem. You probably won't like what they have to say but at least you will have a real answer.
I am having the same problem in Tucson but packet loss is almost always greater than 10%. The last 3 days have been higher than 20% even between 2-6AM. Good luck
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