Constant outages
I am truly sick and tired of this company, the amount of “outages” and “maintenance” they have for relatively average internet is absolutely ridiculous. For the amount they charge and the amount of “...
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While they give lip service to caring about quality and customer satisfaction, it is obvious that in reality they don't care, even if their antics result in lost customers. In my area, they shut down tv and Internet for maintenance quit
frequently, and always on my night off. Yet nothing ever improves with this so called upgrade. Since they have a cable monopoly in my area, they just laugh it off. Some corrupt city council in the eighties gave them a deal which makes it virtually impossible for a competitor to move in. Some animals are more equal than others; they are called pigs,or the Democrat Cox family.
Hello. I recommend sending an email with your full name, address, and a brief description of this concern to cox.help@cox.com
Pointless to complain in my area; Cox has exclusive rights to lay underground cable. I have complained about these bogus scheduled maintenance stunts for years, yet nothing changes.
