Constant outages in RSM
For weeks now we keep having our internet drop out multiple times a day, the Cox website continues to insist that the internet is fine even though it's out cox clearly does not care to fix this, jus...
Forum Discussion
Cox will not be honest, denies issues much of the time, and would do much better to be more communicative and transparent with their angry customers who don't have service! Had "known outage in the area" 4 days ago, reportedly it was fixed, but mine's still not working consistently (intermittently) and their tech came out to the house 2d later, said "someone needs to go up the pole," but apparently didn't make any arrangements for that to happen, so I'm starting another work week without it functioning satisfactorily enough for me to accomplish anything.
Call and request another tech and ask for a in-house tech and not a contractor. Then when they escalate it to maintenance, ask for the ticket number for follow up.
Also, are you in RSM/CA? If not, I suggest making your own post since probably not relevant.
