Constant outages in RSM
For weeks now we keep having our internet drop out multiple times a day, the Cox website continues to insist that the internet is fine even though it's out cox clearly does not care to fix this, jus...
Forum Discussion
RSM as in Rancho Santa Margarita in southern CA? Just asking for trending reasons. Do you have data that everyone in that area are having the same issues?
Do you have normal cable internet(HFC) or fiber(FTTP)? Does it effect both wired and wireless? Do you lose lights on your gateway/ONT/Router? If so, which?
when will you be honest with your paying customers and tell us what the issue is???
Isn't it more likely that they don't know how to fix the problem? How many techs have you or others around you had out? What kind of excuses are they giving?
