Constant High Packet Loss, All Hops, ~10% Avg
Hi, I have been dealing with really high packet loss since about Thursday, which is making it impossible to work from home as well as disrupting entertainment, mostly video games. I have called and l...
Forum Discussion
I changed my mind and decided I had enough time to go chase the line now - I did find a splitter in my crawl space, I removed it since it's entirely unnecessary. Appears to be a straight home run to the modem now. Problem persists.
Hi RNJustis. It looks like we may need to schedule a service call. Please reach out to us on Twitter at @CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can help. - Lisa, Cox Support Forums Moderator
