Constant dropped connection, agents able to do absolutely nothing. But it’s actually kind of funny
Started researching other internet providers because cox has been dropping the ball consistently for over a year now. Thanks to whatever nonsense they’ve managed to work out my only other options are the 5g home providers. Since I’ve been googling it cox targeted ads are just spamming constantly about how if I use T-Mobile, I’m going to lose connection at peak times. Not exactly seeing how that’s a negative since I’m already getting that from cox just more frequently and not a specific times. Love that the agents seem to think a reboot is all that’s needed to fix it even though I’ve informed I’ve done that multiple times and it doesn’t work. Just filed a BBB complaint and lo and behold I did the same exact thing last year with them promising it was corrected. Spoiler alert, it wasn’t. At least the company is aptly named because they really do suck…