I'm on the 150 plan, I'm getting about 10 down during peak hours. I have 1-2 devices, both wired.
I changed nothing, but since complaining a Cox truck was at the end of the street today and suddenly my service is faster than it has ever been. You're now the third person to tell me that my modem is unhealthy or something like that. I understand this is a real concern, but it doesn't add up. Yes you invest and yes you have great service but the problems correlated with two things 1st I've worked from home for 6 months but most people only for the last two weeks, that's when things started getting worse. 2nd the main road around the corner had utilities work being done. Anyway, thought you'd like t know that things are fine now and I didn't change a thing.
