CHAT
WHY can't I can't I chat live with a Cox representative? I apparently cannot e-mail with questions. Instead, I have to CALL you, and I invariably get connected to a very pushy, used-car-salesman type...
Forum Discussion
OllPuff911,
You can chat live with an agent by visiting https://www.cox.com/residential/contactus.html and clicking the "Chat Online Now" button located towards the bottom right of the page. Additionally, you can If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
