Forum Discussion

Heavydiao's avatar
Heavydiao
New Contributor
4 months ago

Change a new router

Hi, the router from our house will stop working sometimes. So I am wondering to change a new router if we could.

2 Replies

  • JuanC's avatar
    JuanC
    Moderator
    4 months ago

    Hello. if you need assistance please reach out to us at cox.help@cox.com for assistance. We'd love to help. 

     

    Thank you,

    Cox Forum Moderator

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor II
    4 months ago

    When you say "router" do you mean a Cox Panoramic gateway? If so, you can swap it out at a Cox store but most problems are signal related and not hardware related. What kind of problem are you having?