Forum Discussion

Heavydiao's avatar
Heavydiao
New Contributor
21 days ago

Change a new router

Hi, the router from our house will stop working sometimes. So I am wondering to change a new router if we could.

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    Thank you,

    Cox Forum Moderator

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor II

    When you say "router" do you mean a Cox Panoramic gateway? If so, you can swap it out at a Cox store but most problems are signal related and not hardware related. What kind of problem are you having?