Forum Discussion

rampart51's avatar
rampart51
New Contributor II
3 years ago

Can't send emails. No changes made on my end. Again.....

I can no longer send email from any device...windows or android devices. I use Thunderbird on Windows and BlueMail on Android. I've made no changes to my accounts. I have verified my email settings...
  • RicT's avatar
    RicT
    3 years ago

    I posted the error message above. And yes, I can access WEBMAIL without a problem.

rampart51's avatar
rampart51
New Contributor II

In my initial post above it should be SMTP server not SNMP server.

I forgot to paste the message I get when sending :

Sending of the message failed.
Unable to authenticate to Outgoing server (SMTP) smtp.cox.net. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

  • RicT's avatar
    RicT
    New Contributor II
    3 years ago

    Thanks I'm aware of that and it does work.

    • Allan's avatar
      Allan
      Moderator
      3 years ago
      @RicT, Are you getting any error messages when trying to access your emails? Also, are you able to access webmail? -Allan, Cox Support Forums Moderator.
      • RicT's avatar
        RicT
        New Contributor II
        3 years ago

        I posted the error message above. And yes, I can access WEBMAIL without a problem.