Can't change gigablast SSID or password
I've upgraded to gigablast and tried to change my SSID and PW through the Cox Panoramic Wifi app to no avail. I keep getting a "Something went wrong" error and no one from "tech support" is knowledgeable or can help. One interesting thing is that they can see my modem is up and running but they can't connect to it despite it working. I literally got this upgrade as a gift to prevent me from canceling but this issue is making me want to go with another provider even more. Why do I bother?