Forum Discussion

MasterMyDomain's avatar
MasterMyDomain
Contributor
4 years ago

Cannot Sign in due to political message

I cannot sign in to my Cox account from 2 different computers because of the following message: “We stand in solidarity with the peaceful protesters. We will advocate and fight for those whose voic...
MasterMyDomain's avatar
MasterMyDomain
Contributor
4 years ago

Thanks for the tip but I don't use Cox email.  All I want to do is check my phone call history..  I download it and use it to decide which numbers to block.

  • Bruce's avatar
    Bruce
    Honored Contributor III
    4 years ago

    There a link in the upper-left of the webmail page ("Cox"), and it'll take you to your Cox profile...which has another link (Account Overview) with phone things n' stuff.

    • MasterMyDomain's avatar
      MasterMyDomain
      Contributor
      4 years ago

      Thanks, that worked.  But I'm still ticked off if Cox is going to politicize their web site.  Just another robocaller invading the sanctity of my home and wasting my time and making me pay for it.  I'll do a chat with them to find out what they are up to.

      • MasterMyDomain's avatar
        MasterMyDomain
        Contributor
        4 years ago

        Live chat with Mariah P 6/6/20 7:45 pm pst prox

        "After reviewing your account, I can see it is an announcement to inform our customers that we respect the peaceful protesters and you just need to look at the top the x."

        The chat was disconnected immediately after the response appeared. Cox posted the following message: “The chat was disconnected due to inactivity of over 5 minutes OR the agent has disconnected the chat. We apologize for any inconvenience.”

        Ps, the only x I see is the one that exits the internet connection. Free speech must be a one way street at Cox.  If they only respect peaceful protesters they must be opposed to diversity.