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forouzanf's avatar
forouzanf
New Contributor
2 months ago

Can someone help me? I want to cancel my internet service.

Can someone help me? 
I want to cancel my internet service. No one is answering, and they keep lying about transferring me to the right department. I am frustrated with the worst customer service ever.
I just want to cancel my internet. 

2 Replies

  • Hello. We certainly don't want to see you go. Please feel free to send an email to cox.help@cox.com with your full name, address, and any account related concerns. 

  • intel1919's avatar
    intel1919
    New Contributor

    Or, you can go into a Cox store front, assuming you have one in your area.