Forum Discussion

19twill91's avatar
19twill91
New Contributor
2 days ago

Can’t pay my bill

I paid my bills but my WiFi is not on 

 

  • 19twill91, thanks for reaching out. The community is not able to assist you with account/ billing issues. Please send us an email to Cox.Help@Cox.Com with your full name, address and link to this forum for assistance. 

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    While I agree this is probably a billing issue, have you tried rebooting your modem/gateway? Are you getting a message to pay your bill when you try to go online?