Can’t access certain sites after an outage
Hello,
I am typing this on my phone as I cannot access Cox.com from my internet.
there was an outage that started last night around 2am (11/4/2021) in the Laguna Niguel, CA area.
I received a t...
Forum Discussion
Hi@Ajl
I know how important it is for you to be able to access the websites that are important to you, especially when you work from home. I checked your area and there are no outages at this time. If you are using a VPN are you having these issues while connected to the VPN, if so try to disconnect from the VPN to see if you are able to get to some of those sites that you are not able to reach. Also, try to disable any firewalls that you may have as well.
Ben S.
Cox Support Forums Moderator
I know how important it is for you to be able to access the websites that are important to you, especially when you work from home. I checked your area and there are no outages at this time. If you are using a VPN are you having these issues while connected to the VPN, if so try to disconnect from the VPN to see if you are able to get to some of those sites that you are not able to reach. Also, try to disable any firewalls that you may have as well.
Ben S.
Cox Support Forums Moderator
Hello Ben!
thanks for the quick reply.
I have VPN disabled, and even tried disabling the firewall as well.
still can’t access the sites.
Any other ideas that I could try?
