Forum Discussion

elle123's avatar
elle123
New Contributor
4 months ago

CAll COX ? What a waste of MY time. Cox Customer servive is anything but servive NO HELP!

I have tried to call Cox because I have a problem. I select all the numbers to the questions and get "Let's try that again" and  the same thing happens.  Tried to start a chat and that was another w...
RaquelD's avatar
RaquelD
Moderator
4 months ago

Hello. I apologize that you have not had a good experience trying to contact support for your account. I'd like to help. When you have a moment, can you please email cox.help@cox.com with name, address, and link to forum thread so we can assist? The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.