Last week I setup a business email account through Google Workspace and Wix. I am using Outlook as my email client. I have followed all the instructions and triple checked to make sure that I did everything correctly.
The very first email that I sent was to my Cox.net personal email address to make sure that I had everything setup correctly. I received the following message in my business email inbox...
Your message to XXXX@cox.net has been blocked. See technical details below for more information.
This link will take you to a third-party site
The response from the remote server was:
552 5.2.0 <XXXX@theharrisinsurancegroup.com> sender rejected. Refer to Error Codes section at https://www.cox.com/residential/support/email-error-codes.html for more information. AUP#POL
This happens every time I send an email to an Cox.net address. I can receive emails from Cox.net, but cannot reply or send to them. I have spent hours on the phone with Wix, Google, and Cox. Both Wix and Google say that it is a Cox issue, especially given the website in the bounce back message. Cox just keeps passing me back and forth and then the call mysteriously drops.
If anyone can help, I would greatly appreciate it.
Thank you in advance.
**Email addresses edited by moderators to protect user privacy