Forum Discussion

rkrind's avatar
New Contributor
2 months ago


Hello, although I am on auto pay, I like paying my bill in advance of the due date. The last couple of months I have not been able to do that. The app shows my balance is zero today although my payment is due 3/18. Why is this?

1 Reply

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  • Hello rkrind,


    This forum is primarily intended for the discussion of technical issue among peers.  Billing and account issues require the sharing of sensitive information to resolve which isn't best suited for a public forum.  Please email us at with your account details and we'd be happy to assist you with this.