Forum Discussion

snapit's avatar
snapit
New Contributor
5 years ago

Bad new system.

Went to cox’s best program- gigabit/panoramic... same results as a month ago. New modem/router- 2 input?? Drops our signal at peaks - no data for downstream yet. Don’t subscribe

  • I am seeing a lot of timeout errors on your modem history. Make sure all ends of the cable line are tight, if there are any cable splitters you could try bypassing them. Short of that we may need a technician out to investigate further. If that is the case you can email us at cox.help@cox.com

    Brian
    Cox Support Forum Moderator