Forum Discussion

81mdtrail's avatar
81mdtrail
New Contributor
3 years ago

Arris modem was fine went to blinking green. Cox says i have to wait for svc call but these are the errors in modem log wheni reboot;

16/4/2023 13:47:12 3 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=*****;CMTS-MAC=b0:8b:d0:6d:d3:94;CM-QOS=1.1;CM-VER=3.1; 16/4/2023 13:47:42 3...
Darkatt's avatar
Darkatt
Honored Contributor
3 years ago

They appear to be correct, a service call appears to be in order. HOWEVER, check ALL cable connections, replace any splitters you have and barrel connectors, (In wall plates), and if you have a cable amplifier, unplug power to it for 2 minutes, then plug it back in.