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81mdtrail's avatar
81mdtrail
New Contributor
3 years ago

Arris modem was fine went to blinking green. Cox says i have to wait for svc call but these are the errors in modem log wheni reboot;

16/4/2023 13:47:12 3 Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=*****;CMTS-MAC=b0:8b:d0:6d:d3:94;CM-QOS=1.1;CM-VER=3.1; 16/4/2023 13:47:42 3...
WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor II
3 years ago

What model modem do you have? Can you post the signal levels? Also what light is blinking green? Upstream or downstream?

81mdtrail's avatar
81mdtrail
New Contributor
3 years ago

Single status light on front of S33

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor II
    3 years ago

    Blinking green light means "Downstream/Upstream channel search" as per here. The fact that your not showing any downstream channels says your not getting channel lock.

    BTW you may want to edit your post to remove your modem's MAC address for privacy reasons.