Anyone else have issues with the Live Chat agents being able to verify date and time of installation/technician services and taking it upon themselves to reschedule your appointment without your authorization?

Hi@Viohl2020


I understand how important it is for you to have this cable outlet installed. Specific account questions that require the sharing of personal information aren't suited for a public forum. We'd like to help, please email us at cox.help@cox.com with your full name and address.

Ben S.
Cox Support Forums Moderator