Forum Discussion

SueJohnson's avatar
SueJohnson
New Contributor II
2 years ago
Solved

Anybody else hate the new webmail interface?

The old interface was one line for each email. The new one has 6 or 7 lines for each email meaning you can only see 2 emails at a time without scrolling. And in my case where I am subscribed to the H...
  • CurtB's avatar
    CurtB
    2 years ago

    When you get to that panel, hover your cursor over All settings ... at the top.  Notice how the cursor changes shape?  That's because it's a link to All settings, 

    1. Click Settings > 2. Click All settings ... > 3. Click Inbox > 4. Uncheck: Show text preview 

    • Click Settings icon
    • Click All settings ... at top of the panel that will be displayed.

     

     

    • Click Inbox (default)
    • Uncheck Show text preview

     

    It takes three clicks.  (Inbox is the settings default).  This is the SOLUTION to your issue.

CurtB's avatar
CurtB
Honored Contributor
2 years ago

Click Help > About.  Does it say the following? © 2016-2024 OX Software GmbH

If yes, extra lines are because of a new release of the old Webmail, not the transition to Yahoo Mail.

To remove text preview:    Settings > All settings ... > Inbox > Uncheck: Show text preview

SueJohnson's avatar
SueJohnson
New Contributor II
2 years ago

Mine does not have a text preview that I can uncheck. All it has is themes, layout which I choose list, then list options (which gives contact pictures, check boxes and simple), link external account, connect your device, inbox categories, vacation notice and statistics

  • CurtB's avatar
    CurtB
    Honored Contributor
    2 years ago

    Did you view Help > About?  Does it look like this?

    UI version: 8.20.2
    Middleware version: 8.20.53

    © 2016-2024 OX Software GmbH

    If yes, then you probably didn't click All settings ... at the top.  <<<--- See this.

    Settings > All settings ... > Inbox > Uncheck: Show text preview 

    Settings default to Inbox, so it only takes three clicks for the solution to your issue. 

    • SueJohnson's avatar
      SueJohnson
      New Contributor II
      2 years ago

      My Help > About does look like that, but when I click on the Settings icon I only get one panel that has one that has olny what I listed above.