Forum Discussion

SueJohnson's avatar
SueJohnson
New Contributor II
10 months ago

Anybody else hate the new webmail interface?

The old interface was one line for each email. The new one has 6 or 7 lines for each email meaning you can only see 2 emails at a time without scrolling. And in my case where I am subscribed to the H...
  • CurtB's avatar
    CurtB
    10 months ago

    When you get to that panel, hover your cursor over All settings ... at the top.  Notice how the cursor changes shape?  That's because it's a link to All settings, 

    1. Click Settings > 2. Click All settings ... > 3. Click Inbox > 4. Uncheck: Show text preview 

    • Click Settings icon
    • Click All settings ... at top of the panel that will be displayed.

     

     

    • Click Inbox (default)
    • Uncheck Show text preview

     

    It takes three clicks.  (Inbox is the settings default).  This is the SOLUTION to your issue.

CurtB's avatar
CurtB
Valued Contributor III

Click Help > About.  Does it say the following? © 2016-2024 OX Software GmbH

If yes, extra lines are because of a new release of the old Webmail, not the transition to Yahoo Mail.

To remove text preview:    Settings > All settings ... > Inbox > Uncheck: Show text preview

SueJohnson's avatar
SueJohnson
New Contributor II
10 months ago

Mine does not have a text preview that I can uncheck. All it has is themes, layout which I choose list, then list options (which gives contact pictures, check boxes and simple), link external account, connect your device, inbox categories, vacation notice and statistics

  • CurtB's avatar
    CurtB
    Valued Contributor III
    10 months ago

    Did you view Help > About?  Does it look like this?

    UI version: 8.20.2
    Middleware version: 8.20.53

    © 2016-2024 OX Software GmbH

    If yes, then you probably didn't click All settings ... at the top.  <<<--- See this.

    Settings > All settings ... > Inbox > Uncheck: Show text preview 

    Settings default to Inbox, so it only takes three clicks for the solution to your issue. 

    • SueJohnson's avatar
      SueJohnson
      New Contributor II
      10 months ago

      My Help > About does look like that, but when I click on the Settings icon I only get one panel that has one that has olny what I listed above.