Another outage?!
At what point is Cox going to start providing some kind of credit for all of these outages? Customers are required to pay their full bill regardless if we actually receive the service, and regardless...
Forum Discussion
Hi WTFCox,
We'd be happy to investigate this issue and address your concerns; however, we will need some additional information to do so. Please email our team at Cox.Help@cox.com. Be sure to include this post, your full name, and your complete address. You can also reach out to us on Twitter (twitter.com/CoxHelp) or message us on Facebook (facebook.com/coxcommunications).
