Another day, another catastrophic Cox outage
Anybody else on here 12+ hours into yet another crippling Cox outage without any warning or communication whatsoever? How is this acceptable, Cox? The water company doesn't do this. The power compan...
Forum Discussion
Reaching about 16 hours into my outage and support has been non existent. They stopped updating the ETA like 6 hours ago and haven't given a single update.
Hi, Coxoutageagain and CoxBlox
I appreciate how important the internet connection has become these days, & I apologize that your service is impacted. When we do not provide an ETR, it is due to the complexity of the work we are actively engaged in. The most recent ETR will be published in the Cox app as soon as it is available. If you need additional assistance, you can email us at cox.help@cox.com with your full name, complete street address and a link to this forum post.
We're here to help. The purpose of the Cox forums is to allow customers to discuss technical topics related to residential Cox services with other customers and we encourage our users to assist each other where possible via this avenue. Since our users aren't able to assist with account specific information, I am locking this thread.
