Forum Discussion

dankushnir's avatar
dankushnir
New Contributor
8 months ago

Already have a Yahoo e-mail and my cox e-mail is the recovery e-mail

When I try to set up my e-mail on Yahoo using my cox e-mail, it sends me the verificaion e-mail to the Cox addresss, but then when I try to log in to my Cox e-mail on Yahoo, it says that that account...
email
JuanC's avatar
JuanC
Moderator

Hello. I'm sorry to hear that you are running into issues. Please reach out to us at Cox.help@cox.com so that we can assist you with this. 

 

Thank you,

Cox Forum Moderator

 

dankushnir's avatar
dankushnir
New Contributor
7 months ago

Have not resolved the issue. I removed my cox.net email as my backup to my existing Yahoo mail account and it didn’t help. When I try to create a new login using my cox.net email is says the email isn’t available.

  • LaToyaW's avatar
    LaToyaW
    Moderator
    7 months ago

    Hello.

    I'm sorry you are experiencing email issues with the transition . Please email your full name and complete address at Cox.helpCox.com for assistance.